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FREQUENTLY ASKED QUESTIONS:

ONLINE STORES:

We will program the website and the first 5 items free of charge. Each additional item we program will incur an additional fee per item.

There is a minimum order quantity per design/setup, determined by the number of print setups and colors in the design. This minimum ensures that the per-piece price remains affordable for our customers.

Once the website is set up, we will coordinate an opening and closing date with you for the store. Typically, customers keep their stores open for 2-3 weeks at a time.

After store closure, orders are individually bagged and clearly labeled with the customer’s order and contact information visible.

Most orders are picked up at our location by the store organizer and distributed to your group. Alternatively, we can program the store to ship orders individually to each recipient, though this option will include additional shipping costs. We also offer the option of bulk shipment to a single location, which can significantly reduce total shipping costs. This can be invoiced directly to your organization.

All orders are produced together and should be ready for pick-up or shipping two weeks after the closing date. Due to the setup required for bulk printing, we are usually unable to accept additional orders after the closing date.

RETURNS & REFUNDS:

Due to the customized nature of our products, all sales are final. Returns will only be accepted for workmanship or if items received do not match your confirmed order. Please inform us immediately if you encounter any issues.

Shipping: Shipping costs, if incurred, are non-refundable.

 

Contact Us: If you have any questions or problems with your order, please contact us.

8701 Hwy 65 NE Blaine, MN 55343 | 763-502-0105 | contact@blainecustomapparel.com

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